Stop the Print Spooler

If Office setup stops responding between 80 and 90 percent, follow the steps below:

These steps are the same for a Windows 7 personal computer, a Windows 8/8.1 personal computer, or a Windows 10 personal computer:

  1. Press the <win+R> keys together to bring up the Windows Run Box.
  2. Type services.msc and then click OK.
  3. Look through the list of services, find Print Spooler, and open it.
  4. Tap or click Stop and then tap or click OK.
  5. Try installing Office again.
  6. Once Office is installed on your personal computer, go back to the list of services and open Print Spooler.
  7. Tap or click Start.
  8. Then tap or click OK.

For more information, please see the article below.